Audacy Platform Design — Director of Design & UX, Claudia Chow

Audacy

Engaged by the VP of Product as contract Director of Design & UX to lead Audacy's internal product design team through a pivotal platform transformation — across mobile, web, OTT, and voice platforms reaching 40M+ monthly active users.

Creative leadership
Directed and mentored a 7-member cross-functional team spanning UI/UX, product marketing, motion, and UX research, and streamlined the design request pipeline across departments.

Strategy
Developed a station structure strategy for extending the new design system across 200+ terrestrial radio station websites — flexible enough to account for differences in station size, content, and genre.

At a pivot point? Let's sharpen it — claudia@studiochow.com